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Practical Neuroscience

How to Stop Reacting at Work

Catching the trigger before it drives you

By Patty Purpur de Vries · August 2026 · 6 min read

There is a gap between something happening and you responding to it. It is short, often less than a second, and most of us never notice it exists. Learning to find that gap is the single most useful skill I teach, and it is the difference between a career spent reacting and a career spent choosing.

Here is the scene, and you can probably supply your own version. Someone questions your work in a meeting. A message arrives with a tone you do not like. A decision you argued against gets made anyway. Before you have consciously assessed anything, your jaw is tight, your face is warm, and a sentence is already forming that you may regret by lunchtime.

You did not choose that. But you can learn to catch it.

Why you react before you decide

Your brain is not built to be accurate. It is built to be fast. Threat detection runs on an older, quicker circuit than deliberate thought, which means your body often commits to a response before the reasoning parts of your brain have finished reading the room. That circuit does not distinguish well between a physical threat and a social one. Being contradicted in front of your peers can produce a startlingly similar cascade to being startled in a parking garage.

This is not a character flaw and it is not something to fix. The speed is the point. The problem is only that a system tuned for genuine danger now fires several times a day over calendar invitations.

So the goal is not to stop reacting. You cannot, and you would not want to. The goal is to notice the reaction early enough that you still get a vote in what happens next.

Step one: find your tell

Every person has a physical signature that shows up before the thought does. Ask ten leaders and you will hear ten versions: heat in the chest, a tightening across the shoulders, a jaw that sets, a stomach that drops, hands that go cold, a sudden urge to talk faster.

Your tell is reliable, it is yours, and it arrives before the story does. That makes it the earliest alarm you have access to. For the next week, do nothing but notice it. When you feel the flare, name it silently: there it is. You are not trying to change anything yet. You are just learning the shape of your own signal.

Most people are surprised by how quickly this becomes obvious once they are looking for it. The tell was always there. Attention was the missing piece.

Step two: buy yourself six seconds

Once you have caught the signal, you need time, and the fastest way to buy it is through your breath. A long, slow exhale is the most direct lever you have on your own physiology. Not four breaths. One will do, if it is slow enough.

In practice this looks like: feel the flare, take one deliberate breath out, longer than the breath in. Six seconds is usually enough for the first surge to crest. It is not a magic trick and it will not make the feeling disappear. It simply gives the slower, wiser part of your brain enough time to arrive at the meeting.

If you want more on the mechanics of this, my husband Greg has written about simple breathing practices for a busy workday.

Step three: name what is happening

Put language to the feeling, silently and specifically. Not “I am upset” but “I am embarrassed that this was raised in front of the team” or “I am frustrated because I feel unheard.”

Research on affect labeling suggests that putting a precise word to an emotional state changes how that state runs in the body. My own experience with thousands of participants is simpler than the science: the moment you can describe a feeling, you are no longer entirely inside it. You have stepped back far enough to look at it.

Precision matters here. “Angry” is a blunt instrument. “Angry because I was not consulted and I think the decision will cost us” tells you what to actually say next.

You are not trying to become someone who never gets triggered. You are trying to become someone who notices, and noticing is a skill, which means it is trainable.

Step four: ask what else could be true

By now you have a story running. It arrived instantly and it feels like fact. He is undermining me. She does not respect my work. They have already decided.

The question that opens the door is deceptively plain: what else could be true? Not what is nicer, not what is more generous, but what else is genuinely possible given what you actually know.

Maybe he asked because a board member asked him first. Maybe she has no idea how much work went into it because you never told her. Maybe the decision is not final and the room read your silence as agreement.

You are not required to believe the alternative. You are only required to hold it long enough that the first story stops being the only one. That is the practice I call reframing, and it is the engine underneath everything else in this list.

Step five: choose, then repair if you need to

Now respond. Sometimes the considered response is nearly identical to the reactive one, and that is fine. The difference is that you meant it. Disagreement that you chose lands very differently from disagreement that escaped.

And when you miss, which you will, repair quickly and without drama. “I was sharper than I intended in that meeting. What I was actually trying to say was this.” A leader who repairs cleanly builds more trust than a leader who never slips, because the second kind does not exist and everyone knows it.

What actually changes

People often expect this work to make them calmer. It usually does, eventually. But that is not the first thing they notice.

The first thing they notice is a widening. The gap between what happens and what they do gets a little roomier, and inside that room there is choice. One participant put it this way: “I recognized a trigger in myself, and I took an action I normally would not have. I did not do the default pattern.” Another told me the thing she valued most was not the calm but the accuracy. She stopped responding to conversations that were only happening in her head.

Give it a month of honest attention. Not perfection, just attention. The gap gets wider, and what you build in that gap is more or less what people mean when they say someone is a good leader to work for.

Common questions

How long does this take to work? Most people can catch their physical tell within one to two weeks of paying attention to it. Reliably choosing a different response usually takes a couple of months of practice. It is a skill, not a switch.

Does this mean I should not get angry at work? No. Anger is useful information and sometimes the right response. The aim is that your anger is chosen and proportionate rather than automatic, and that it points at the actual problem.

What if I only notice after I have already reacted? That still counts. Noticing afterwards is the first stage for nearly everyone, and the noticing steadily moves earlier. Reviewing the moment afterwards without beating yourself up is how it moves.

Patty Purpur de Vries teaches The Neuroscience of Leadership and Emotional Mastery at Stanford Continuing Studies and facilitates in the Stanford Graduate School of Business LEAD program. She teaches a six-week live version of this material online. See the current cohort.

The gap is trainable.
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