Privacy Policy

Living Well USA ("we," "our," or "us") is operated by Living Well USA, LLC. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at livingwellusa.com or contact us about our workshops, retreats, coaching, and wellness programs. The short version: we collect only what we need, we never sell your information, and you can reach us anytime with questions.

Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number, and organization when you submit an inquiry or contact us.
• Program details such as the experience you're interested in, preferred setting, group size, timeframe, and the goals you share while planning your experience.
• Usage data such as pages visited, time on site, browser type, and general location, collected automatically through cookies and analytics tools.

Wellness Information

Our workshops, classes, and coaching are educational wellness experiences. Any personal wellbeing information you choose to share with us is treated as confidential and used only to understand your needs and tailor your experience. We are a wellness education provider, not a healthcare provider, and we do not create or maintain medical records. Please share only what you are comfortable sharing.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and plan the right experience for you or your team.
• Deliver and coordinate the programs you've booked, including scheduling and materials.
• Send occasional updates, mindfulness tips, or announcements, which you may opt out of at any time.
• Improve our website and understand how visitors use it.

We do not sell or rent your personal information to third parties.

Cookies and Analytics

Our website may use cookies and third-party analytics services, such as Google Analytics, to understand site traffic and visitor behavior. You can disable cookies in your browser settings, though doing so may affect some site functionality.

Third-Party Services

We rely on a small number of trusted services to run our business, including HoneyBook (inquiries, client portal, and booking), Netlify (website hosting and form delivery), Stripe (contributions and payments), Zoom (virtual sessions), and Google (maps, fonts, and analytics). Each of these services has its own privacy policy that governs how it handles your data.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us using the details below.

Children's Privacy

Our website and programs are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date above.

Contact Us

If you have questions about this Privacy Policy, please reach out:

• Email: patty@livingwellusa.com
• Phone: (408) 502-6409
• Address: 22975 Santa Cruz Highway, Los Gatos, CA 95033